To connect to Synergetic you can do the following:
From the Start Menu, bottom left of the screen, on your laptop:
Type -> RemoteApp
Then on the left of the screen that popped up, select Access RemoteApp and desktops
type: https://remote.stmarys.sa.edu.au, in the Email address or connection URL, click next.
Enter your SMC\username and password in the Windows Security dialog box, also click remember me.
After it has connected you can re-open the Start Menu, bottom left of the screen, and select "Synergetic (Work Resources) from the recently added list to open Synergetic.
If you require further assistance please contact the IT department.